To Place an Order:

  1. Online on the Website: You can order products through the order form located on our website. Simply select your desired items, proceed to your cart, and follow the instructions. On our website, you can make purchases without registration using the "Quick Order" feature.

  2. By Phone: Call us at +38 (067) 255 72 12, and our experts will be happy to assist you and create your order.

  3. By Email: Send your orders to the email address sales@miniland.in.ua, and we will promptly respond and confirm your purchase.

 

Payment Methods:

  1. Online Card Payment on the Website (Liqpay): Conveniently and securely pay for your products on the website using the Liqpay service. After payment, you will receive a payment receipt via email, and our managers will contact you to confirm the details.

  2. Payment Upon Receipt at Our Museum Reception: Pay in cash or by card when receiving your order at our museum reception located at: Kyiv, Stepana Bandery Avenue, 34B, RC "Blockbuster."

  3. Payment Upon Receipt at a Nova Poshta Branch: Choose Nova Poshta delivery and select "Payment in Cash" in the "Payment" window. This option is available for orders within Ukraine.

  4. Bank Transfer: When placing an order via email (sales@miniland.in.ua) or by phone +38 (067) 255 72 12, we can issue an invoice for payment using your bank details.

 

Delivery Methods:

  1. Pickup: Orders placed with the pickup option can be picked up (by prior arrangement only) at the address: 34B Stepan Bandera Ave, Kyiv, RC Blockbuster (2nd floor) according to the schedule:  

    📍Sales Department:
    Mon-Fri: 11:00 - 18:00  

    📍From the museum reception:
    Wed-Fri: 15:00 - 20:00  
    Sat-Sun: 11:00 - 20:00  

  2. Nova Poshta Courier Service: Choose one of the convenient options - delivery to a Nova Poshta branch or doorstep delivery.

  3. Free delivery: For orders over 3000 hryvnias, delivery by Nova Poshta is free!

  4. International Shipping: If you wish to order our products outside of Ukraine, simply specify "International Shipping" in the order comments and choose the "Self-Pickup" option. Our managers will contact you promptly to assist in selecting a safe and cost-effective shipping method.
    Please note: free shipping does not apply to shipments outside of Ukraine.

Order Processing: We process orders and provide feedback within one day. Order shipments take place within 1-2 days, from Monday to Friday. Please note that Saturday and Sunday are non-working days.

Reservation for Self-Pickup: If you decide to pick up your order personally at our store, the reservation of the items lasts only for one day. Therefore, please do not delay your visit.

Before Making Payment: Prior to making the payment for your order, make sure to inspect the products for integrity and any defects, especially if you have chosen courier delivery. We remind you that all shipments are insured for your peace of mind and safety.